JCEX DOES NOT EXIST!! Fraud company. Any online retailer claiming to use JCEX is a FRAUD!
JCEX DOES NOT EXIST!! Fraud company. Any online retailer claiming to use JCEX is a FRAUD!! Ordered several items from a Facebook retailed (my first mistake), Modern Crate, or mdrncrate.com. For past 3 months tracking number bounces between "LAX-Received at overseas facility", "LAX-Released from customs", and "Ocean arrival". How many oceans and facilities do they need to cross every month to get to a final destination in the U.S... Exactly, FRAUD!!
Delivering packages to wrong place/address
I've had 5 packages so far delivered to wrong address and can not get ahold of anyone to find out where they were delivered to and to make sure they use my verified address from now on.
Been waiting for a tophatter product like everyone else who's on here unsatisfied the product says in my city at a delivery processing facility no such place exists 2montgs and no package it's beyond ridiculous I'll be contacting the better business bureau even tho in china hopefully can put an end to this company the amount of scams on these complaints listed is enough to show this company and tophatter are out to rip people off spoke with the post master general here and was told it's all a scam I should have known when I signed up for tophatter and won my first few purchases tophatter was charging my bank account several times per order so it's been hell since the get go
I have never experienced anything like this. Tophatter better get it together. I had three orders showing delivered and I never received them. After that happened I went to check my other orders. I am still waiting for at least ten other orders from this carrier. All late and all at some unknown or undisclosed location. I will not order from tophatter again. Sure they issued me a refund. WTF, who wants to go through all of that just to receive a refund? This has to be the worse carrier on the planet. If I could give zero stars I would. They don't keep you updated on your items, if you are lucky enough to get some tracking information, it will state en route, ok to who? Or processing at transportation hub, or something like parcel departed from overseas facility. Like that makes sense at all. The departure date is the date I should have my item. This is not worth the time or energ. I have shopped Tophatter for three years. After I receive my items or my refunds, I will NEVER shop with them again. My future items might be shipped with JCEX and I'm not willing to take that chance.