They take your $, and unless you contact them you receive no acknowledgement of order received. Now when you contact them they respond within 24hrs and THEIR solution is to send you an apology/excuse with a shipping tracking number. Aha.. but it hasn't actually been shipped! They didn't actually mail my purchase for 30 days! Every time they're contacted there's another excuse! FIRST AND LAST time I will order from these idiots! I ordered it the 12th of November which should have been plenty of lead time to arrive the beginning of December!
I ordered from this company before. My first package arrived 2 to 3 months, later. My Second package arrived 7 days, later and my 3rd package is here in the United States. I been keeping track of my package movements. It’s currently at JFK Airport. I live in New Jersey. My package is awaiting Custom Clearance. Because, it came over from China. Due to the Pandemic packages are now being held, until clearance from the United States Customs Service. When it was shipped from China, the seller did inform me that I should receive my package between 8 and 85 days. Now, it up to JFK Airport to release my package to the United States Postal Service
Worst ever shipment i have ever experienced. Paid for fast delivery, still takes more than a month . Expected shipment date must be informed before the order is confirmed. Simply waste of time and money
I ordered a leather repair gel on September 20 and it still has not come. They gave me an invalid tracking number, so unable to track. Will be contacting PayPal to get a refund. Will not be ordering anything else from this company. Seems to be a scam.
I do not suggest ordering a package that delivers with this company. It seems to take a long time and my package is way over due for delivery and the tracking doesn't help. Its either not updated or vague information.
Not a choice in the future. I strongly recommend walking to China before using this delivery system. Infact I wouldn't trust them with a plastic bowl and a rubber spoon!
Not like what I bought was all that in quality (thank god) but this has got to be the crap end of the Chinese express line and they specialize in crap merchandise shipping.